Comments for Call Center Metrics http://www.call-center-metrics.com Performance of call center, helpdesk and customer relationship Tue, 22 Jan 2008 17:45:13 +0000 hourly 1 http://wordpress.org/?v=3.2.1 Comment on Help Desk metrics by admin http://www.call-center-metrics.com/help-desk-metrics.htm/comment-page-1#comment-31 admin Tue, 22 Jan 2008 17:45:13 +0000 http://www.call-center-metrics.com/help-desk-metrics.htm#comment-31 Hi, Allen. That's why it is "trial" version. We show some part of what you will have in full version, but you don't have some functions. In full version, if you change numbers, the resulted performance will change appropriately. Hi, Allen. That’s why it is “trial” version. We show some part of what you will have in full version, but you don’t have some functions. In full version, if you change numbers, the resulted performance will change appropriately.

]]> Comment on Help Desk metrics by Allen McClure http://www.call-center-metrics.com/help-desk-metrics.htm/comment-page-1#comment-30 Allen McClure Mon, 21 Jan 2008 19:29:02 +0000 http://www.call-center-metrics.com/help-desk-metrics.htm#comment-30 I don't see any changes in your trail versions when I make changes. Pleaes advise I don’t see any changes in your trail versions when I make changes. Pleaes advise

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