http://www.call-center-metrics.com/help-desk-metrics.htm Performance of call center, helpdesk and customer relationship Thu, 28 Aug 2008 08:30:07 +0000 http://wordpress.org/?v=2.3.1 http://www.call-center-metrics.com/help-desk-metrics.htm#comment-31 admin Tue, 22 Jan 2008 17:45:13 +0000 http://www.call-center-metrics.com/help-desk-metrics.htm#comment-31 Hi, Allen. That's why it is "trial" version. We show some part of what you will have in full version, but you don't have some functions. In full version, if you change numbers, the resulted performance will change appropriately. Hi, Allen. That’s why it is “trial” version. We show some part of what you will have in full version, but you don’t have some functions. In full version, if you change numbers, the resulted performance will change appropriately.

]]> http://www.call-center-metrics.com/help-desk-metrics.htm#comment-30 Allen McClure Mon, 21 Jan 2008 19:29:02 +0000 http://www.call-center-metrics.com/help-desk-metrics.htm#comment-30 I don't see any changes in your trail versions when I make changes. Pleaes advise I don’t see any changes in your trail versions when I make changes. Pleaes advise

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