Many managers are wondering why balanced scorecard system failed to link operational management with strategic goals. One of the most common myths about balanced scorecard is that this system can do magic and turn an ordinary company into a successful business giant. Well, this is not so, to put it mildly. Balanced scorecard can be extremely effective for the company only in case it is properly implemented and maintained. If the company management or its personnel is not ready to use balanced scorecard all the efforts to implement this system will be futile. Please remember that balanced scorecard implementation is a very complex and rather expensive process.
It is also important to know when your company needs implementation of balanced scorecard and if it needs balanced scorecard at all. There are a number of signs indicating that a company should get balanced scorecard implemented. Of course of these a general signs and the situation should be analyzed individually in every case. But they work for all companies in general, more or less. What are these signs?
- Personnel has no clear understanding of the company strategic goals
- Company management devotes little time to strategic planning or does not participate in strategic planning and all
- Companies in the holding or corporation do not have effective feedback and communication system
- There is no operational control in the company, so no one really checks how tasks are performed.
But what is more important is awareness that the company (as well as its personnel, midlevel and top management) is really ready to use balanced scorecard. It goes without saying that the company should have personnel to deal with BSC and the time to devote to balanced scorecard. BSC is run by people, so these people should be well educated on this system.
AKS-LABS offers free questionnaire on balanced scorecard for employees and managers to test their knowledge. The questionnaire covers most important issues on balanced scorecard. Questions mostly concern general issues on BSC, key performance indicators, strategy maps and strategic goals. This is core knowledge of balanced scorecard so if the company personnel has weak understanding of BSC this system is unlikely to work effectively.
Are you ready to use Balanaced Scorecard in your company?
It would be good to mention that questionnaire on balanced scorecard will be helpful for employees at all levels, from auditory office clerks to top managers.
Check out free questionnaire from AKS-LABS
Find more on BSC questionnaire here
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Tags: BSC Designer, bsc evaluation, bsc questionnaire, kpi evaluation